Shipping Page

Shipping and Delivery Overview

General Order and Delivery Information

  • Shipping Carriers: Your order will be shipped via a national or regional carrier, based on your shipping address and selected shipping option.
  • Same-Day Shipping: Orders placed Monday – Friday before 11 AM PT / 2 PM ET will ship the same day.
  • Orders Placed After Cutoff: Orders placed on weekends, holidays, or after 11 AM PT / 2 PM ET will ship the next business day.
  • Estimated Delivery Dates: Displayed at checkout, but subject to carrier delays. Please allow up to 14 days for delivery before opening a lost package claim.
  • Shipping Restrictions:
    • No shipping to PO Boxes, APO, or FPO addresses.
    • No international shipping (including Alaska & Hawaii).

Shipping and Transit Times

Our 8 U.S. warehouses ensure faster delivery, but some orders may ship from multiple locations.

📌 Warehouse Locations

  • Fort Worth, TX
  • Lockport, IL
  • McDonough, GA
  • Olathe, KS
  • Pompano Beach, FL
  • Reading, PA
  • Reno, NV
  • West Chester Township, OH
  • Fresno, CA
  • Duluth, GA
  • Middleboro, MA
  • Orlando, FL

📌 Carriers do NOT deliver on weekends or U.S. holidays, including:

  • New Year's Day
  • Martin Luther King Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day

Shipping Methods & Rates

Shipping Method Estimated Delivery Cost
Economy 5-8 Business Days $8.95 flat rate or Free on orders $59+
Standard 3-4 Business Days $16.95 flat rate
📌 Shipping to Alaska and Hawaii is unavailable.
📌 No shipping to PO Boxes, APO, or FPO addresses.

 

Tracking your order

 

  • Order Confirmation: You'll receive an order confirmation email after placing your order.
  • Shipment Notification: A shipment notification email with tracking will be sent once your order ships.
  • Track Your Order: Log into your account and navigate to Account Dashboard > My Orders > Track Package.

 

Carrier-Specific Tracking Tips

  • UPS Orders: Enroll in UPS My Choice for real-time alerts, rerouting, and rescheduling.
  • UPS SurePost Orders: UPS may hand off your package to USPS for final delivery—check both tracking details.
  • USPS Orders: Enroll in USPS Informed Delivery for updates and redelivery options.

 

Lost or Missing Packages?

  • Check your front porch, side door, back porch, garage, bushes, and mailbox.
  • Ask neighbors if they received your package.
  • Contact the carrier directly for real-time tracking updates.
  • If your package is still missing, contact us—we’re happy to help!

 

📌 Clothing Shop Online is NOT responsible for stolen packages.

Order Changes & Cancellations

 

  • Once an order is placed, it cannot be changed or canceled as it is immediately processed.
  • If you no longer want the item, submit a return request once it arrives. Return terms & conditions apply.
  • To check your order status, click "Track My Order" in your shipment confirmation email or visit the Order Status page on our website.
  • 📌 For security reasons, we cannot change your shipping address after purchase.

 

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